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Infrastructure Management

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Data Center Service Management: The New Business Imperative

To meet the needs of today's complex, ever-changing data center environment and ensure that infrastructure and applications function properly on an on-going basis.

By broadening the data center services, WestWay offers an integrated set of systems and processes. WestWay can Onsite or remotely manage the data center as a single entity, including the overall physical infrastructure. Only by managing the data center from this holistic perspective and taking every aspect and responsibility within the center into account, can help organizations truly reach a higher level of process maturity to deliver IT services in alignment with business objectives. This model also concentrates on end to built of Disaster Recovery Site as a part or an independent project.

Database Administration

WestWay Database Administration services helps organizations in leveraging Database Management Systems across various administrative and operational functions.

The model incorporates managing, monitoring and synchronizing various mission critical database practices and systems ensuring optimal return on investments. The various tasks of migrations, upgrading, Recovery, replication and Data-mining are managed by a team of Core Banking professionals as per Clients requirements. This model is available for Onsite and Offshore Services

Helpdesk & Support Management

•    Helpdesk Support On-site: Service desk as an integral part of IT Support Services for tier-1 & tier-2 in an IT setup needs remote desktop support and management via voice or e-mails. WestWay can deliver this team on-site to meet core competencies for most effective governance or support.

Comprehensive Architecture Deployment

•    Optimizing the deployment design on various platforms of Architecture depicting the mapping and to the physical nodes in the Client environment is conducted by WestWay. Architecture requirements such as Scalability, Performance, Security, Latent Capacity, Serviceability and Risk Management are met by our project teams as per Client specifications. This leads to more efficient physical infrastructure and helps extend data center lifespan. 

Professional Support Services

To suit your project needs our team of Professional Services can be utilized as per our Clients’ discretion for any of the following stage of your Project Life Cycle:

•    Assessment
•    IT process consulting.
•    Design and Implementation
•    Migration and Integration
•    Enhancement Services

Please contact us with your requirements at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it